Last updated: 14 July 2026
These terms set out the basis on which MERIMAKR LTD ("MERIMAKR", "we", "us" or "our") provides video production, filming and post-production services to you ("the client"). They apply to every project unless we agree something different with you in writing. By commissioning us or accepting a quote, you agree to these terms.
We provide creative video services, which may include concept development, scripting, filming, editing, motion graphics, colour, sound and delivery. The exact scope, deliverables and timeline for your project will be set out in a written quote, proposal or statement of work agreed between us.
Quotes are based on the brief and information you provide and are valid for 30 days unless stated otherwise. If the brief, scope or schedule changes, we will discuss any effect on cost and timing with you before proceeding. Estimates for third-party costs (such as crew, location, talent, music or stock) are indicative and may vary.
For larger projects we may ask for a deposit to confirm your booking and reserve time in our schedule. Unless otherwise agreed, the balance is due on delivery. Invoices are payable within 30 days of the invoice date. We reserve the right to charge interest and reasonable recovery costs on overdue amounts in line with the Late Payment of Commercial Debts (Interest) Act 1998. Ownership of final deliverables passes to you once payment has been received in full (see section 7).
To keep your project on track, we ask that you provide any materials, information, access and approvals we need in good time, and that a single point of contact is available to give feedback and sign-off. Delays in feedback or materials may affect the agreed timeline.
Your quote will specify the number of rounds of amends included. Additional revisions, or changes to a brief once work has begun, may be charged at our standard rates and may affect the delivery date. We will always confirm any extra cost with you before carrying out the work.
If you cancel or postpone a confirmed project, any deposit is non-refundable, and we may charge for work already carried out and for any third-party costs we have committed to on your behalf.
Rights in the final deliverables transfer to you on receipt of full payment, for the use described in your quote. Until then, all rights remain with MERIMAKR. Project files, raw footage and working files are not included unless specifically agreed. Third-party assets - such as licensed music, stock footage or fonts - are supplied under their own licences for the agreed use; extended or additional use may require a further licence, which is the client's responsibility. Unless you tell us otherwise in writing, we may show the completed work in our portfolio, showreel and marketing.
We treat information you share with us in connection with a project as confidential and will not disclose it to third parties except as needed to deliver the work or as required by law.
We take great care over our work, but to the extent permitted by law our total liability in connection with a project is limited to the fees paid for that project. We are not liable for indirect or consequential losses, or for loss of profit, revenue or opportunity. Nothing in these terms limits liability for death or personal injury caused by negligence, or for anything that cannot lawfully be excluded.
We are not responsible for delays or failure to perform caused by events beyond our reasonable control. If such an event occurs, we will let you know and work with you to agree a revised schedule.
These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Questions about these terms can be sent to mail@alexbalcombe.com.